Return Policy
Eligibility
Returns are accepted only where:
- The product is defective upon delivery, or
- The wrong item was delivered
Conditions
- Report must be made within 24 hours of delivery
- Item must remain unused and in original packaging
- Proof of purchase is required
Non-Returnable Items
Returns are not accepted for:
- Items damaged after delivery
- Used or altered items
- Change-of-mind purchases
Return Responsibilities
- Shipping costs are non-refundable
- Customer bears return shipping risk and cost unless otherwise agreed
Resolution
Approved cases are eligible for replacement only, where applicable.
