Warranty Policy

Last Updated: 01-12-2025

At The Sleek Gadgets, we stand behind the quality and authenticity of every product we offer; ensuring a reliable and transparent post-purchase experience.

1. Coverage

All products are covered by a limited warranty against manufacturing defects, in accordance with the respective manufacturer’s terms.
Coverage includes:

  • Functional issues resulting from manufacturing defects
  • Hardware faults not caused by misuse or external damage

Warranty duration varies by product and is communicated at the point of purchase.

2. Claims

To initiate a warranty claim:

  • Report the issue promptly
  • Provide proof of purchase
  • Present the product in its original condition, with all applicable accessories
  • All claims are subject to inspection and verification.

3. Manufacturer Support

Where applicable, products may be covered under manufacturer warranty programs. In such cases, we may facilitate and guide the claims process with authorized service centers.

While services are provided under manufacturer terms, we remain available to support and coordinate where possible to ensure a smooth experience.

4. Exclusions

The warranty does not cover:

  • Physical or liquid damage
  • Misuse or improper handling
  • Normal wear and tear
  • Unauthorized repairs or modifications
  • Software-related issues not linked to manufacturing defects

5. Resolution

Approved claims may be repaired or replaced in line with applicable warranty terms.
Timelines vary depending on the product and nature of the issue.
Support
For assistance, contact us:
Email: info@thesleekgadgets.com
Phone: 0769 728 855 | 0736 559 899